Privacy Policy
Privacy Policy
Stratford Place (“we,” “us,” or “our”) operates the website https://www.stratfordplaceseniorcare.com/ (the “Site”) and provides assisted living, memory care, and transitional care services at 97 Bridgetown Rd, Goose Creek, SC 29445. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our Site, submit a contact form, or communicate with us by phone, email, or text message.
By using our Site, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Information you provide to us. When you fill out a contact form, request a tour, call us, or otherwise communicate with us, we may collect your first and last name, email address, phone number, and the contents of your message, including information about your family’s care needs.
Information collected automatically. When you visit our Site, we may automatically collect certain information about your device and browsing activity, including your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through cookies and similar technologies, including Google Analytics and Google Tag Manager.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide information about our community and services
- Schedule tours, calls, and appointments
- Send text messages you have opted in to receive (see “SMS/Text Messaging” below)
- Send marketing and promotional communications, where you have consented
- Improve our Site, services, and marketing efforts
- Comply with legal obligations and protect our legal rights
SMS/Text Messaging
If you opt in to receive text messages from Stratford Place by checking the applicable consent box on one of our forms, we may send you:
- Marketing messages — promotions, special offers, announcements, and updates (if you opted in to marketing texts)
- Informational messages — responses to your inquiries, appointment scheduling, account-related updates, and service coordination (if you opted in to informational texts)
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For help, reply HELP, email us at sales@stratfordplace.com, or call 843-300-1951.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.
For full details about our text messaging program, please see our Terms and Conditions.
How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who perform services on our behalf, such as website hosting, form processing, analytics, and communications platforms. These providers are permitted to use your information only to perform services for us.
- Legal and safety purposes, when required by law, subpoena, or legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers, in connection with a merger, acquisition, or sale of all or a portion of our business.
As stated above, mobile phone numbers and SMS opt-in consent are never shared with third parties or affiliates for marketing or promotional purposes.
Cookies and Analytics
Our Site uses cookies and similar technologies to operate the Site, analyze traffic, and improve your experience. We use Google Analytics and Google Tag Manager, which may collect information about your use of the Site. You can control cookies through your browser settings. Disabling cookies may affect some Site features.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Choices and Rights
- Text messages: Reply STOP to any text message to opt out at any time.
- Marketing emails: You may opt out of marketing emails by following the unsubscribe instructions in the email or contacting us directly.
- Access, correction, and deletion: You may contact us to request access to, correction of, or deletion of your personal information. We will respond in accordance with applicable law.
Depending on your state of residence, you may have additional privacy rights under applicable state law. To exercise any of these rights, contact us using the information below.
Children’s Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Third-Party Links
Our Site may contain links to third-party websites, such as Facebook. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of the Site after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Stratford Place
97 Bridgetown Road, Goose Creek, SC 29445
Phone: 843-300-1951
Email: sales@stratfordplace.com